Already over 300 companies have supercharged their customer retention, improved employer branding and cherished their partnerships with our personalized gift management platform.
No spam. Our team will help you find the best gift, design and message for your employee, customer or partner.
Automate your gift sending strategies with integrations to platforms like Salesforce, Marketo, Mailchimp (and many more).
No more boring stuff! Keep the gift receiving experience fresh with a wide variety of options to choose from.
Keep it simple. Forget the headaches and lost time from managing gifting in different sheets and platforms.
Don’t send more, send better! Easily measure the performance of your campaigns to focus on improving the results.
Send it how you want it. We ship and store your gifts all around the world depending on your needs.
Over 2000+ items in our stock. Just grab what you need and send it to the customer – easy as that.
Create the gift bundle that you want. Hold total control over your pack, down to the last detail.
Order large quantities of personalized gifts to your desired destination or to our warehouse for later campaigns.
Learn about the process behind the delivery. It’s easy as 1-2-3.
Create link to a branded gifting offer page. You can customize this page with your company’s look and feel.
No gift will be sent before receiver has entered their own shipping address. That’s how no gift will disappear.
We give you access to tracking information so you can see who has redeemed what and when.
Check out the pricing anatomy.
Find your plan
Access to all of the gifts on the marketplace
Handwritten card with personal message (added with each gift for free)
Option to make custom gifts
Dedicated account manager
Chrome plugin - for gifting any time and anywhere
Workspaces for teams (create campaigns and divide the budget)
1,000 pieces inventory storage and stock overview
STARTER
0€
per month
STANDARD
259€
per month
ENTERPRISE
1079€
per month
Do you want to learn more?
No matter if you’re a family business or big corporation, a touch of meaningful customer interaction can take you a long way. Read about some of the brands we have worked with.
BT Customer Support Team were in search of a way to improve retention, reduce compensation spend, and boost customer satisfaction, especially in complex and long-running support cases.
We helped BT empower their escalated complaint handling agents to rebuild the emotional relationship when the unfortunate has happened. Agents are now able to simply personalize and send a mix of handwritten cards, truffles, and flowers.
BT saw a favourable reduction in customer churn and a whooping 90-95% of agents received positive feedback from customers either through email, phone, or social media.
In e-commerce, a lot of money is spent on acquiring customers, but not enough attention is spent on building their loyalty and encouraging repeat purchases. Trouva needed a solution to ease logistical hiccups and make sure that people would love their shopping experience and come back for more.
We developed personalized delicacies specifically for Trouva, which were integrated into the customer onboarding process. In the event of an error on Trouva’s part and items out of stock/delayed, customers received handicraft cookies apologizing for the wait.
After working with us, Trouva saw an increase in repeat purchases and a lot of love on social media. The feedback was a testament to true brand loyalty, as customers sent back their own handwritten notes thanking Trouva for the lovely surprise.
Instead of focusing on their area of expertise, the Pipedrive marketing team was losing valuable time packaging and mailing surprises. Pipedrive needed a solution that would make the entire process more efficient and less of a headache.
We relieved Pipedrive of its warehouse management and logistics burden by providing an integrated tool that allows their marketing team to send out surprises with just a single click of a button. Now they can select a gift – personalized with a handwritten note – in 30 seconds or less, headache-free!
Our solution saved the Pipedrive marketing team a lot of time, allowing them to send more surprises and serve her customers even better. The number of satisfied customers has since skyrocketed, and Pipedrive is confident that they can continue to build strong customer loyalty thanks to the improved efficiency
With so many customers throughout Europe, Tele2 found itself spending a considerable amount of money dealing with customer complaints in a financial way. They felt that this approach was neither effective, nor fostered the kind of relationships they wanted to have with their customers. Tele2 wished to empower their agents with the possibility to add a personal and emotional touch to any complaint they handled.
Sorry as a Service worked together with Tele2 to craft personalised delights that would resonate with their customers and be more costefficient than the financial goodwill they had been utilizing before. We made their Sorry as a Service Chrome Extension work seamlessly with their inhouse CRM and enable agents to send personalized gifts with a few clicks. We arranged onboarding and trainings with the 12 agent team share best practices and make them pros at the system.
Tele2 has achieved their goal of fully empowering their customer escalation team, reduce their goodwill spend, and boosted their word of mouth recommendations. Even besides the great customer feedback they received, they got proof that personalised delights were a much more effective approach than the financial goodwill they were previously using.
80% of the companies increased their customer retention by 17% with unique and personalized gifting. Leave your info below and we’ll show you how they did it.